Job Responsibilities and Requirements: The contractor will provide Receptionist services at FLO s Front Desk. Major responsibilities include: A. Greet walk-in clients, and either provide the requested information or refer to a FLO subject matter expert for assistance. B. Answer telephone inquiries and transfer to the appropriate FLO Staff member. C. Assist in preparing briefing packets for FLO Staff members making presentations. D. As needed, format correspondence. E. Other Administrative duties as assigned. Requirements Excellent Customer Service skills including ability to deal appropriately with individuals under stress. Excellent level of proficiency with the Microsoft Office Suite of programs including Word, Excel, PowerPoint, and Access Database. Strong written communication skills including ability to format letters, cables, email messages, and to edit for spelling, punctuation, and grammar. Must be able to handle multiple tasks under time constraints, prioritizing appropriately. Must be a team player; positive, energetic and used to working in a fast moving work environment.

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