Job Responsibilities and Requirements: Conduct donor health history screening to determine eligibility and complete donor phlebotomy procedures. Perform blood drive support functions as assigned. Demonstrate excellence in Customer Service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Responsibilities Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. Perform whole blood collection procedures (allogeneic, autologous, directed, therapeutic). Performs donor health history screening procedures. Perform drive set-up, donor greeting, collection set labeling, processing and packing blood, and donor reaction care as assigned. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. May operate any ARC vehicle. Operate assigned vehicle according to applicable regulations. May perform vehicle checks and complete DOT paperwork per established protocol. Perform vehicle loading and unloading as assigned. Complete required readings and training assignments by assigned deadline. Perform other related duties as necessary. Qualifications: High school diploma or equivalent required. Medical Assistant or phlebotomy training preferred. Documented satisfactory performance as Collections Technician I or the equivalent experience is required. Customer Service experience, effective verbal communication, and public relations skills are required. A current valid Driver's license and good driving record is required. Basic computer skills desirable.


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